Competence 1.

Act in a way to maximise your consultancy profile by adding to the culture, knowledge and social elements of the practice.

Competence 2.

Knowledge of the worldwide and local consultancy market, history, players, trends and reputation (five key topics)

Competence 3.

Can write, speak, listen and present using a variety of communication styles.

Competence 4.

Delivers and manages client capability improvements or transformations.

Competence 5.

Works as part of a team.

Competence 6.

Ensures technically, operationally and financially feasible solutions.

Competence 7.

Provides quality advice in the context of client engagements.

Competence 8.

Continually and proactively builds relationships and profile through networking, self-marketing and social media usage.

Competence 9.

Is familiar with and uses a wide range of consulting approaches (tools, methods, frameworks, processes, techniques).

Competence 10.

Ensures suitability of role, understands and acts within the contractual bounds, setting expectations and clarifying when necessary.

Competence 11.

Ensures a positive profile of their consultancy practice e.g. through networking, conference attendance/ presentation and social media usage.

Competence 12.

Knowledge of local, industry-relevant legal and regulatory frameworks.

Competence 13.

Understanding and adherence to informal and formal standards of ethical behaviour.

Competence 14.

Is able to add value to client and consultancy throughout the consulting lifecycle.

Competence 15.

Effective management of self throughout all aspects of consultancy activities.

Competence 16.

Follows a structured approach (such as ISO20700:2017) across the end-to-end engagement cycle in order to provide high quality deliverables.

Competence 17.

Understanding of the business trends, competitive landscape, processes and regulation of the industry(s) that the consultant works in.

Competence 18.

Planning self-development of behavioural skills and shows track record of personal growth.

Competence 19.

Acts to maximise client satisfaction and engagement for example by active communication, issue management and managing expectations.

Competence 20.

Understands the cost model of consultancy activity (e.g. commercials for external consultants, or cost recovery for internal consultants) so as to act in ways that support good financial health.

Competence 21.

Demonstrates the personal qualities and good practices of a professional consultant (Honesty, Respect, Integrity, Independence, Objectivity, Accountability, Commitment, Robustness).

Competence 22.

Is able to get the best out of others varying style by situation.

Competence 23.

Taking responsibility for actions and the outcomes of those actions.

Competence 24.

Manages the long-term relationship with the client, in a way that maximises the value to both parties, leading to ongoing work.

Competence 25.

Builds trust and confidence in clients, stakeholders and colleagues by demonstrating a positive and constructive attitude while driving to achieve desired goals.

Competence 26.

Brings a pro-active, flexible mindset to maximise delivery effectiveness.

Competence 27.

The interaction of personal, consultancy, client and societal values.

Competence 28.

Brings a strategic, top down mindset to maximise delivery effectiveness.

Competence 29.

Acts in line with client, country and international sustainability goals.

Competence 30.

Collect requirements, designs and validates solutions for clients (Understanding Process).

Competence 31.

Is able to work effectively in complex environments containing value conflicts, uncertainties and multiple truths.

Competence 32.

Gains a knowledge of the client’s strategy, processes, structures and stakeholders, in order to successfully deliver and add value.

Competence 33.

Builds technical specialism and expertise through education, qualification and experience. Can quantify and justify the level of expertise provided.

Competence 34.

Act in ways to collect and reuse knowledge for the benefit of the individual and the business.

Competence 35.

Provides quality deliverables as part of the implementation team supporting the client.

Competence 36.

Key current and emerging practices that clients expect consultants to be conversant on, such as Security, Artificial Intelligence, RPA, Blockchain, Diversity, Agile, Digital, IOT.